Shipping

Covid-19 Update: Products with an 'add to cart' button are assumed available, but demand spikes and stock shortages may cause a delay. We will contact you if there is an issue with your order.

Most orders ship within 1 - 2 business day by UPS Standard or Canada Post Expedited Parcel. Both are dependable and take about the same time. To keep our shipping costs down, we use the carrier that costs less depending on your order.

We ship out of West Kelowna, BC, Canada. Maritime provinces will experience the longest shipping time of about 8 business days.

CountryShipping ChargeOrder date - till arrival
(business days)
*Canada

Orders totaling $149 or less is always the same price,
 so consider stocking up!


CA $9.99

(total per order)
 

1 - 12 days
Minimum order size of $149.01

Free
 Shipping!

1 - 12 days
**USA

Always the same shipping charge, so consider placing a large order. Sorry we don't ship to Hawaii.

***All prices are in Canadian funds & your credit card company will convert to a lower price in US dollars (CA cost X 0.75).

CA $12.99

(total per order)

2 - 12 days

 

*Some rural and extended areas in Canada may have additional shipping costs. We will contact you and you may cancel your order instead of paying an additional shipping charge. Costs may be higher for Yukon, NWT and Nunavut. We will contact you before charging your card.

**Costs may be higher for Alaska. We will contact you before charging your card. Sorry, we don't ship to Hawaii.

***Currency rates fluctuate, but for example as at September 24, 2019, the conversion rate was 0.75. To calculate the US dollar cost of products on our site or the shipping charge, multiply by 0.75. The shipping cost is approximately $9.87 US = ($12.99 CA x 0.75).

Products are shipped out of Canada. Hot Tub Essentials will not be responsible for import charges to the USA.