Shipping

Products with an 'add to cart' button are assumed available, but demand spikes and stock shortages may cause a delay. We will contact you if there is an issue with your order.

Most orders ship within 1 - 2 business day by UPS Standard or Canada Post Expedited Parcel. Both are dependable and take about the same time. To keep our shipping costs down, we use the carrier that costs less depending on your order.

We ship out of West Kelowna, BC, Canada. Maritime provinces will experience the longest shipping time of about 8 business days.

Country	Shipping Charge	Order date - till arrival (business days)
Canada
Orders less than $40	CA $13.99 (total per order)	1 - 12 days
Orders $40 to $149	CA $8.99 (total per order)	1 - 12 days
Orders greater than $149	Free Shipping!	1 - 12 days
USA
Orders less than $149	CA $13.99 (total per order)	2 - 12 days
Orders greater than $149 ***All prices are in Canadian funds. Your credit card company will convert to a lower price in US dollars.	Free Shipping!	2 - 12 days

*Some rural and extended areas in Canada may have additional shipping costs. Costs may be higher for Yukon, NWT and Nunavut. We will contact you before charging your card.

**Sorry, we don't ship to Hawaii.

***Currency rates fluctuate, but for example as at August 2023, the conversion rate was 0.76. To calculate the US dollar cost of products on our site or the shipping charge, multiply by 0.76. The shipping cost to the US for orders less than $149, is approximately $10.63 US = ($13.99 CA x 0.76).

Products are shipped out of Canada. Hot Tub Essentials will not be responsible for import charges to the USA.